Business Development

Functional Organizational Structure – What Is It, And How Does It Work?

functional organizational structure

A functional organizational structure is a team structure within an organization where the organization groups its employees into various departments based on the expertise of the employee. This is one of the most common types of organizational structure in business and is mostly seen in larger companies. Here, the company groups its employees based on their performance, functions, and capabilities.

In this article, you will also learn about what a functional organizational structure is and how it works in a business organization. Next up, we will elaborate on this using a simple example based on this organizational structure. Finally, we will discuss the major pros and cons of having such an organizational structure for business. Hence, to learn more about this structure, read on through to the end of the article.

What Is A Functional Organizational Structure?

According to Indeed.com,

A functional organizational structure is a common type of business structure that organizes a company into different departments based on areas of expertise, grouping employees by specialty, skill or related roles. It’s based on levels of hierarchy that include different departments, under the direction of designated leaders.

Most businesses operate with the use of the functional organizational structure. This is because this organizational structure groups the employees of the organization based on their expertise, capabilities, and knowledge. This helps companies achieve their goals in an efficient manner when they use this structure within a team environment.

A major example of a functional organizational structure includes different departments in an organization, where the employees are grouped based on their skills and capabilities. Some examples of such departments include the marketing department, sales department, production department, HR department, etc.

This type of structure is a vertical management structure. Here, if you take each department and observe, you will find out that the employees of each of these departments communicate only with each other and their respective leaders. Subsequently, the leaders of these departments will report to their respective managers, who then will report to the company’s top management.

Read More: What Is Social Entrepreneurship? – Steps To Become A Successful Social Entrepreneur

How Does A Functional Organizational Structure Work? – Example

Regarding this organizational structure, the Human Capital Hub states – 

Businesses typically utilize functional structures because it groups individuals with comparable knowledge and, when used in a team setting, helps organizations achieve their goals. It is a sort of organizational structure in which the organization is divided into smaller units based on specific functional areas such as information technology, finance, human resources, or marketing.

This structure basically recognizes individual employees based on their skills, qualifications, expertise, and related roles. The business is organized as per layers of hierarchy. In each of these hierarchical structures, you will find several departments with authorized leaders leading them.

Since individuals with different abilities and expertise come together in each of these functional organization structures, the structure itself allows a higher efficiency of operation.

However, one of the major problems of this organizational structure is that the functional groups of this organization might not interact with each other. This leads to negative competition and a lack of communication between departments. In this case, the matrix organizational structure comes to the rescue.

The following are some of the major characteristics of a functional organizational structure:

  • This deals with a vertical management structure.
  • The business organization divides itself into different functional departments. In each of these departments, there are employees who are specialized in specific tasks.
  • Each of the functional departments works in silos, as each of these has their own management structures.
  • Employees report to their respective leaders, who, in turn, report to their managers in the department.
  • Employees typically communicate within their respective departments rather than interacting with employees of other departments.
  • The managers of each department report to a higher management in another functional leadership structure.
  • In some cases, managers of different departments interact with each other at times of need.

Functional Organizational Structure – Major Pros And Cons

According to AccountingTools.com,

The functional organizational structure is the dominant mode of organization in larger companies, since these entities deal with such large sales and production volumes that no other form of organizational structure would be nearly as efficient.

However, like every organizational structure, the functional organizational structure has its own pros and cons, which a business must have a full idea of. Here are they:

Pros Of A Functional Organizational Structure

The following are the major pros of a functional organizational structure that benefits organizations a lot:

  •  Since the structure contains groups of individuals by duties and capabilities.
  • There is autonomy for groups, but the management works as a point of contact between functional structures.
  • People are groups as per their specialization. Hence, this assures the specialty of departments.
  • Due to specialty and expertise in departments, along with good intra-departmental communication, the speed of operation is high.
  • It ensures clarity and accountability within each of the departments within the organization. Hence, there is better utilization of time and resources.
  • It helps in lightening the workload of the senior members of the organization.
  • This structure helps in developing executives.
  • There is more scope for expansion of the organization, as the competencies are high.
  • There is better control and oversight of the enterprise due to the presence of expertise and specialized knowledge. 

Cons Of A Functional Organizational Structure

Here are some cons of the functional organizational structure, which you must be aware of while you implement it:

  • Team silos are created, and hence there is less interaction between departments.
  • Common bonds weaken.
  • Inter-departmental coordination weakens.
  • Limited perspectives.
  • There can be territorial conflicts.
  • Delays in decision-making, as things are too structured.

Final Thoughts

You will need to implement the functional organizational structure as your business grows. Having separate departments for your IT Staffing and other areas will become a need. The functional manager(s) will need to work with the managers of all the departments so as to coordinate the tasks. The command chain is clear both within the departments and outside them.

The management structure frequently utilizes specialized resources and standardized processes. However, there can be departmental silos and slowdown of decision-making due to the presence of hierarchy. What is your opinion regarding this management structure? Share your thoughts and opinions with us in the comments section below.

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Soumava Goswami

Inspired by The Social Network, Soumava loves to find ways to make small businesses successful – he spends most of his time analyzing case studies of successful small businesses. With 5+ years of experience in flourishing with a small MarTech company, he knows countless tricks that work in favor of small businesses. His keen interest in finance is what fuels his passion for giving the best advice for small business operations. He loves to invest his time familiarizing himself with the latest business trends and brainstorming ways to apply them. From handling customer feedback to making the right business decisions, you’ll find all the answers with him!

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Convenience Ant Group's services, such as Alipay and MYbank, are accessible through mobile devices, allowing users to manage their finances anytime, anywhere. You will get things done in perfect order. For that reason, convenience plays a vital role here. Try to make things happen as per your requirements. However, the digital payments of Ant Group will offer you ample scope of digital payment convenience. 2. Accessibility Ant Group's services are designed to be inclusive. Thus reaching underserved populations in China and providing them with access to financial services. You need to know the facts that can assist you in reaching your requirements with ease. Accessing the payment process in remote areas of China can make things easier for you in the long run. Therefore, you can transfer money whenever you need. 3. Ensuring Higher Efficiency Ant Group's use of technology, such as AI and blockchain. It enables it to provide fast and efficient services, such as quick loan approvals and instant payments. A higher level of efficiency will boost your brand value. Thus, it can lead to long-term problems if you are not aware of it. Try to follow the best process that can make situations work for you in all possible ways. 4. Offers Cost Effectiveness Ant Group's services often have lower fees and costs compared to traditional financial institutions, making them more affordable for users. It is one of the leading Fintech business units that can boost the chances of your brand value to a greater level. Once you follow the correct process, things can become easier for you to reach your objectives with ease. 5. Provides Proper Innovation Ant Group is known for its innovative approach to financial services, constantly introducing new products and features to meet the evolving needs of users. Innovating things can become easier for you when you make use of Ant Group services. 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The company envisions a future where everyone has access to financial services. They can participate in the digital economy with trust and confidence. Overall, Ant Group's mission and vision reflect its commitment to using technology to drive positive change in the financial industry and promote financial inclusion and sustainability globally. What Are Some Controversies With Ant Group? Every rose has its thorns, and the same is the case with Ant Group. They have also suffered some of the controversies in their journey of success. Some of the eminent controversies that encircled them are as follows:- 1. Regulatory Scrutiny Ant Group faces regulatory scrutiny in China over its rapid growth and market dominance. In 2020, Chinese regulators halted Ant Group's highly anticipated initial public offering (IPO). Additionally, they are citing concerns about the company's corporate governance and regulatory compliance. Along with this, they have undergone many challenges in the future. Employee retention strategies become a prime concern due to this controversy. 2. Market Dominance This company's dominant position in China's digital payments market has raised concerns about market competition and potential anti-competitive behavior. Regulators have taken steps to increase oversight of the company and the broader fintech industry. If you want to encounter market dominance, then Ant Group can offer you the opportunity to do so. 3. Data Privacy Controversy Like many technology companies, Ant Group has faced criticism over its handling of user data and privacy. There have been concerns about the collection, use, and sharing of personal data by Ant Group and its affiliates. You can protect the data with complete ease while attaining your requirements with absolute clarity. Additionally, this concern got the ant group in big trouble. 4. Consumer Protection Expansion into financial services has raised concerns about consumer protection. There have been cases of fraudulent activities and disputes involving Ant Group's products and services. Leading to questions about the company's responsibility to protect consumers. This was another bad phase of the Ant group that they have undergone over a certain point in time. 5. Political Sensitiveness  Its ties to Alibaba Group and its founder, Jack Ma, have made it a target of political scrutiny in China. Jack Ma's public criticism of Chinese regulators in 2020 is widely seen as a contributing factor to the suspension of Ant Group's IPO. Final Take Away Hence, if you want to grow your business on the right track, then the application of Ant Group will help you reach your goals. You need to identify the best options that can assist you in reaching your requirements with ease. You can share your views and comments in our comment box. This can boost the chances of your brand value to the next higher levels. Without knowing the facts, you cannot make the correct decisions. Ant Group's services offer a range of benefits that make financial management more accessible, efficient, and secure for users. If you want to use a smooth financial system, then Ant Group can offer you the scope to make things easier for you to reach your goals. Continue Reading: Stripe A Leading Fintech Company: Essential Things To Know About It Tencent Holdings: A Journey From Failure To Success Global Fintech Companies Of 2024: Everything You Should Know About