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Stakeholder Theory: What Is It, Working, Benefits, Challenges, And More

stakeholder theory

Stakeholder theory is an ethical concept that stakeholders of a business need to follow to address outcomes of business, profits, trends, and more. The concept also includes the collective impact of the factors above on all stakeholders of the business. The stakeholders of a business include its shareholders, employees, customers, suppliers, financers, government, as well as other individuals and groups.

In this article, you will learn about the general details of stakeholder theory. Apart from that, you will also learn about how this theory works for businesses and their stakeholders. Furthermore, you will also learn about the major benefits and challenges of the stakeholder theory. We will describe each of the benefits and challenges for your better understanding. Hence, to learn more, read on through to the end of the article.

What Is Stakeholder Theory?

According to Investopedia,

“Stakeholder theory describes the composition of organizations as a collection of various individual groups with different interests. These interests, taken together, represent the will of the organization. As much as possible, business decisions should consider the interests of this collective group and advance overall cooperation.”

The stakeholder theory shows the importance of relationships between various stakeholders of a business entity. It also shows how the management of a business must view and manage stakeholders. It describes how the business must treat its stakeholders to make the most economic and social impact to achieving the best results. The target is to maximize the profit of the business and make a strong overall impact.

A business needs to consider the various differences in the priorities of stakeholders. This applies to stakeholders – both internal and external. Internal stakeholders include investors, employees, and owners. On the other hand, external stakeholders include the individuals and groups that are affected by the decisions of the company. These include creditors and suppliers.

An Example

Let’s take the help of an example to explain stakeholder theory. Consider a company where the management and shareholders are in a conflict. Here, the management might make a decision that might not necessarily enhance the value of a shareholder. This can create conflict with the interests of the shareholders.

In this case, the organization can choose performance-based compensation. This helps the organization to tie management incentives to the value of the shareholder. This is one way of addressing stakeholder theory. However, there are various other issues that the company might face. In this case, performance-based compensation will help in boosting short-term performance. This will lead to a negative effect in the company’s long-term growth.

How Does Stakeholder Theory Work?

R. Edward Freeman came up with the stakeholder theory in the year 1984. As per the theory, a business firm must create value for all stakeholders of the organization. Only thinking about the shareholders will not help a business in its growth.

According to Nerdwallet.com,

“When the concept matured, more people understood people’s relationships beyond, within, and outside the entity. The stakeholder theory of the firm brings together the concepts of market and resource utilization and its socio-political impact of it. It defines how managers should understand and treat the stakeholders so that stakeholders’ interests come above all other interests.”

Principles of Stakeholder Theory

There are mainly six main principles of the stakeholder theory:

  1. Principle of Entry & Exit:
  2. Principle of Externalities
  3. Principle of Agency
  4. Principle of Governance
  5. Principle of Contract Cost
  6. Principle of Limited Immortality

What Are The Major Benefits And Challenges Of Stakeholder Theory?

This theory works since it considers all the interests of the (business, project, and/or organization).

According to Indeed.com,

“This theory understands that motivated and invested stakeholders may produce better results for the business and help the organization achieve more ambitious goals. Occasionally, you can apply the theory to ethical concepts, such as responsibility to society, nature, and the future, besides profit maximization and shareholder value creation.”

The following are the major benefits and challenges of stakeholder theory:

Benefits

Here are the major benefits of stakeholder theory that will be advantageous for you:

  • All the employees of your organization will benefit from it. As a result, you will see an increase in productivity, lower employee turnover, employee satisfaction, and improved mental health of employees. These factors will help the business in further talents for the company.
  • You will have happier customers, which is essential for a business. If the business gets positive feedback from regular customers, they will become unpaid marketers for the products of the company. This helps in increasing the overall sales of the company.
  • As the business’s cash flow grows, the finance providers of the company are assured of the company’s repaying capacity.
  • Often, governments provide help to businesses that expand their operations to new areas of the country. Apart from that, it also helps the business to manage its cash flows in a better manner.

Challenges

Here are a few challenges of stakeholder theory that you need to be aware of:

  • If a business follows stakeholder theory, it needs to care about all people who are affected by the business’s decisions. Often, a business puts less focus on the company’s shareholders.
  • Since the shareholders have invested their money to maximize returns, the management has an obligation to keep the former’s interests as the main focus.
  • It is hard (impossible) to fulfill the interests of everyone associated with the organization.

Bottom Line

Hope this article was helpful for you in getting a better understanding of stakeholder theory. This is an ethical concept where the business considers the interests of all its stakeholders. The business addresses the outcome, trends, profits, etc., associated with a business decision. The collective impact falls on the employees, shareholders, and all other stakeholders.

The stakeholder theory works as per its six principles. R. Edward Freeman was the first person to coin the term stakeholder theory and conceptualize it in his 1983 article. Do you have more information to add regarding this ethical theory in business management? Share your thoughts and opinions with us in the comments section below.

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Soumava Goswami

Inspired by The Social Network, Soumava loves to find ways to make small businesses successful – he spends most of his time analyzing case studies of successful small businesses. With 5+ years of experience in flourishing with a small MarTech company, he knows countless tricks that work in favor of small businesses. His keen interest in finance is what fuels his passion for giving the best advice for small business operations. He loves to invest his time familiarizing himself with the latest business trends and brainstorming ways to apply them. From handling customer feedback to making the right business decisions, you’ll find all the answers with him!

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Are you looking for ways to improve your stakeholder management? If so, you're in the right place. In this blog post, we'll share some best practices for sustainable stakeholder management. By following these tips, you'll be able to better engage with your stakeholders and create a more sustainable relationship. So let's get started! Define Purpose And Objectives When working on a project, it is important to ensure that all stakeholders are well-informed of the project's purpose and objectives. This can be done through various means such as defining goals, making sure everyone is on the same page, and setting up periodic check-ins. Doing so helps to get everyone involved and committed to working together towards a common goal. Defining the purpose and objectives upfront, allows stakeholders to understand what they are accountable for, as well as what their roles will be in helping the project succeed. It also sets expectations for how each stakeholder can contribute towards creating success—which strengthens team morale and camaraderie. Keep Stakeholders Informed Keeping communication channels open with stakeholders is a critical factor in the successful completion of any project. Without consistent dialog, particularly as scope creep and other changes take place, completing the project on time can be difficult. Stakeholders should have access to progress reports that update them on deadlines, objectives met, and changes to processes or timelines. Keeping stakeholders informed will help ensure they are more invested in the success of the project, and they will be helpful in solving any unexpected problems that arise throughout its completion. Ultimately, maintaining efficient communication channels between stakeholders and the project team throughout the duration of the project is crucial for success. Encourage Stakeholder Feedback Creating products and services that meet customer needs is critical for business success. To make sure that those products and services match their expectations, it's important to get feedback from stakeholders throughout the design process. Not only does this provide invaluable insights into what customers think of your product, but it also demonstrates a commitment to creating value-adding solutions. Also, try to work on issues and complaint management that can be done with the help of feedback. Furthermore, if requested changes are reasonable and feasible, actively incorporating stakeholders' feedback into your designs can help build trust in your brand and make them more successful. In summary, encouraging stakeholder feedback and being open to making changes based on their input is critical for creating high-value products or services that generate long-term customer loyalty. Document Decisions And Update Stakeholders Documentation of decisions and regular project updates are essential for keeping all members of a project on the same page. Not only does this ensure everyone is aware of the project's progress and developments, but it also serves as a written record of any changes or tweaks made along the way. When stakeholders are adequately informed and in the know with regard to decisions being made, the chances of friction arising later down the line will be greatly reduced. Make sure to keep all participants up to date with what's happening by forming good documentation practices - you'll thank yourself in the future! Celebrate Successes Together And Learn Celebrating successes with stakeholders is a great way to show appreciation for their hard work and commitment, as well as recognize any areas within the team that have achieved success. It can also help build morale amongst employees and create a sense of unity within the organization. Additionally, it's important to learn from any setbacks encountered along the way in order to grow and prepare for future challenges. Evaluating what went wrong and how it could be done differently, or improved upon in the future, can create an environment where teams can gain insights into better ways of working or understanding potential challenges before they even occur. Celebrating success and learning from setbacks will ensure your organization is able to maximize potential benefits when striving towards its goals. Conclusion In conclusion, embarking on a project is no small feat and requires planning and cooperation between all stakeholders. To create a successful outcome and make the project go smoothly, it’s important to define the purpose of the project upfront and be transparent with communication. Encouraging feedback is also indispensable to ensure everyone is on the same page and that any changes or updates necessary are made promptly. The road to success may not always be smooth sailing but taking these steps will ensure that you have an interdisciplinary team with shared knowledge that can work together toward achieving your objective. So take charge of your next project with confidence, strive for excellence, and celebrate every victory along the way! Read Also: Why  Create A Powerful Business Continuity Plan? What Is Network Marketing And How To Do It In 2021 How To Start A Business In 2021 – Best Business Strategies