What To Do When Your Boss Makes You Feel Incompetent?
This was the fifth day in a row that Johnny was feeling incompetent. He was working his dream job. The first few months were great. He was happy doing what he loved. But nothing goes as planned, and it gets worse when your boss makes you feel incompetent.
The American Working Conditions Survey ran a survey revealing that one in five workers is abused at their workplace. The types of abuse they face are humiliation, bullying, or incompetence. Such abuse and feelings of incompetence negatively impact your mental health. So, it is time that you recognize your issue and fight back.
In this article, I have addressed this problem and offered a solution. Keep reading to find out more.
Why Does Your Boss Make You Feel Incompetent?
I get that your boss makes you feel incompetent. But why does he do so? I thought about it and came up with five reasons why your boss makes you feel incompetent.
1. Your Boss Is Incompetent
Your boss, himself/herself, may be incompetent. It is why they make you feel the same way as they do. They might lash out at you at work since they feel incompetent. There is nothing impossible about it.
2. He/She Has An Abusive Personality
Part of the reason they make you feel incompetent can be their abusive personality. It may be in their nature to humiliate people and make them feel low. In addition, they may not want you to feel secure and safe in your position at work.
3. It’s The Work Culture
Not all organizations have the same work culture or work environment. For example, it may be the work culture of an office that makes people feel incompetent to work better.
4. They Are Pushing You
Some bosses have a positive attitude towards their employees and what they do; they do it with the best intentions in mind. However, it comes out wrong since they don’t know how to execute or express their intentions properly. They might want to motivate you to learn more, but their expression is inappropriate, and it makes you feel incompetent.
5. Abusive Personality
If your boss has an aggressive personality, then chances are that you will collapse if you are doing good work. Most of the time, bad bosses often take the impression of bringing people down, and you could instantly lose your job. Toxic bosses enjoy it so that you feel awkward no matter what you do to accomplish, and they will make you feel that you are not good enough to take any responsibility.
6. Company Culture
Your company culture may be to blame for your boss, or you may feel insecure about taking the lead or toll on you as well as on your colleagues in the long run. You need to follow certain factors, like your corporation will allow only the strong to survive. Most of the time, they would like it if all the employees worked in the same skin to uplift the company.
Things To Do When Your Boss Makes You Feel Incompetent
It becomes impossible to perform the way you want to when all you feel is incompetent at work. But what can you do when your boss makes you feel demotivated? Here are some answers to suit your current situation.
1. Stop Taking It Personally
It is in most bosses’ nature to make people feel incompetent. But in reality, all they want is to get the work done. Perhaps they are not attacking you personally or trying to harm you. They may also be out of time and resources to help you finish the project.
As a working professional and adult, you should try not to take it too personally. You can take it as an opportunity for growth. You can boost your skills, handle things your boss wants, and get rewarded by providing results. But, you shouldn’t necessarily submit to every word your boss through at you.
2. Own And Learn From Your Mistakes
I don’t want to normalize your boss, making you feel incompetent. But if you made a mistake and had to face a heavy hour inside the boss’s cabin, then it is on you. Instead of feeling bad about what the boss said, you should learn from your mistake and answer with your work.
Owning your mistakes and learning from them grows you as a professional. Your boss also learns that you are putting extra effort into learning from your mistakes. Once you put in your effort, you can ask your boss for feedback and see how that works out.
3. Make Friends And Stand Up
It is not always out of good intentions when your boss makes you feel incompetent. Maybe it is in their nature, or they have fun doing so. In such a situation, the only thing to do is build a wall of defense. But how to do so? You can make friends with the right people and build a support group.
When you have a group of people who emotionally support you and recognize you at the workplace, things will get easier and bearable. You will start to rely less on your boss and more on your friends and yourself.
4. Pretending Is Not Always Bad
Sometimes we become what we pretend we are. When your boss constantly makes you feel incompetent, you can start pretending to be confident in front of them. It is a trick that you play with your brain to give you the confidence you need. It can help you boost your confidence and prove your worth in front of your boss.
Once you prove your worth through your work, your boss will not make you feel incompetent. In Fact, they won’t want to give up on you.
5. Practice Self-Compassion And Acknowledgement
It is hard to be emotionally stable when your boss makes you feel incompetent. But you should never beat yourself up or question your skills. When no one is with you, you have to be your own shield and weapon and stand up. Self-compassion is a great way to dodge this emotional dilemma.
Be kind to yourself and value yourself. When you have confidence in yourself and your work, you can quit your job with a smile. There is no point in working in an environment that is only toxic for you. But practicing self-compassion can indeed help you.
6. Play To Your Strength
You must play to your strengths when your supervisor is picking you for the new job. Dwelling on the wrongdoings can be tempting on your end. You have to get an idea about some of the excellent qualities when you are asked for any kind of job.
Your manager and others can praise you while you increase your confidence in yourself and in your talents. You cannot make your selection on the incorrect end, while you should play to your strengths.
7. Build Support Network
You can build a support network for your business. It can help you to assist you to reach your goals with complete ease. Once a support network is built on things are going to be easier for you.
Your friends and Coworkers must support you at your work. It can make things easier for you to tackle the situation with ease. Once your support network is strong, things are going to be easier for you in all possible ways.
8. Challenge Yourself To Take Initiative
You must challenge yourself to take more initiative in the workplace. You need to get through the details to have a clear insight into which areas you lack.
You will get or feel demoralized, or you may have to rise to the occasion to get set for the personal challenges. You must do this for noting your new skills that you may want to learn within a particular period.
Frequently Asked Questions (FAQs):
Here are some popular questions and answers. These may prove helpful to you.
⁍ When your boss undermines you, you can expect them to show these behaviors –
• They purposefully share your mistakes with others.
• They interrupt you at every step in the workplace.
• Your boss contradicts your opinion no matter what they are.
⁍ There are some negative effects of micromanaging on the employee. A few of them are listed here –
• low employee morale.
• Reduced productivity and patience.
• Dissatisfaction.
⁍ Here are the signs that your boss is toxic –
• People are resigning from work, and there is no explanation for it.
• They don’t offer any feedback or coaching.
• Your boss is unable to control their emotional response.
• They lack empathy.
• They don’t praise employees’ achievements.
Check out this YouTube video: What to Do When Your Boss Makes You Feel Incompetent…
Final Advice
It is ok to make mistakes. But if your boss yells at you for no good reason, then it is time you showed them your worth. You also need to toughen yourself up alongside boosting your skills and confidence. It is the only way to survive in the modern work culture.
You can share your views and comments in our comment box. It will assist us in knowing your take on this matter. You will have to identify the best option that can make things easier and effective for your career in the long run.
The tips I provided should help you deal with moments when your boss makes you feel incompetent. You will feel helped. However, if you have any further queries, you can ask them in the comments.
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Continuous training ensures agents are developing and improving their skills, have deep knowledge of the products or services the company offers, and are able to effectively deal with customer complaints and other challenging interactions. That enables them to handle customer queries effectively and improves customer satisfaction. 2. Leverage Call Center Technology Implementing Interactive Voice Response (IVR) and intelligent call routing (like skill-based routing) can significantly improve agent performance and efficiency and ensure incoming calls are always routed to the most suitable agents without having to transfer them to different agents or departments. Real-time call monitoring and call recording are also helpful features of contact center solutions such as VoiceSpin that can be used to evaluate and enhance agent performance. 3. Provide Feedback and Regular Coaching Providing agents with regular constructive feedback and performance reviews can help them identify their weaknesses and strengths and take timely corrective measures to improve their efficiency. This can be done through conducting regular one-on-one meetings and individual coaching sessions. 4. Set Achievable Goals and Targets Setting achievable, realistic goals and targets can motivate agents to perform better. Agents should also be involved in the goal-setting process to ensure that their personal objectives align with the company's objectives. Call center managers should regularly monitor each agent’s progress toward their goals and provide support where necessary. 5. Use Gamification Techniques Gamification is a powerful method employed in call centers to engage agents and enhance their performance. Call center managers can use gamification techniques such as performance dashboards, leaderboards, badges and rewards, and training and collaboration games to encourage healthy competition and boost agent productivity. 6. Foster a Positive Work Environment Creating a positive work environment and a supportive, employee-first corporate culture is critical to improving agent performance. Call center managers should foster a culture of open communication, provide support and guidance to their agents, promote teamwork and collaboration, and help agents maintain a healthy work-life balance and mental well-being. 7. Recognize and Reward Outstanding Performance Recognizing and rewarding outstanding performance can motivate agents, improve their engagement and morale, and encourage them to demonstrate even better performance. You can do it by offering bonuses, career advancement opportunities, or non-monetary rewards like public recognition. The key is ensuring agents always feel valued and appreciated for their work. Conclusion Improving call center agent performance is crucial for the success of any business that relies on customer service. By providing continuous training, offering coaching and feedback, setting achievable goals, using gamification techniques, leveraging technology to boost productivity, fostering a positive corporate culture, and recognizing and rewarding outstanding performance, call center managers can increase agent productivity and customer satisfaction. Read Also: How Does Lean Manufacturing Work? How Blockchain Infrastructure Is Revolutionizing Businesses 6 Tips For Growing Your Small Business And Boosting Your Bottom Line
Mar 02, 2023